We are passionate about our work

and want you to get the most out of your beautiful new hair.

Regardless of the quality of hair you choose, your extensions will require special care to keep them looking their best.

Please read this information carefully.

If you have any questions, don’t hesitate to get in touch with me.



General Information:

You may style your extensions with straighteners/ curling irons, but please use a heat protection spray and keep heat well away from the bonds. Remember that heat styling is drying, so try not to do it all the time if possible! Braiding your hair overnight is a good way to create a natural wavy style, that you can just ‘brush and go’ in the morning.

You may dye your hairline/ t-section re growth/ roots, but please do not attempt to dye your extensions without consulting us first. Your bonds may degrade, and some types of hair are not suitable for colouring and you could ruin it.
Carry your brush around with you! You will want to give them a good brush through a couple of times per day.




When Washing:

  • If bonds have been fitted, advise the client not to wash their hair for 48 hours. This will allow the bonds to settle in, the longer you are able to wait the better. If washed before 48 hours has elapsed, they may fall out or not last as long.

  • Do not wash Hair Extensions every day. If required, please consider using dry shampoo or washing only the natural section of your hair.

  • Brush your hair before washing to minimise tangling.

  • It is recommended that clients wash their Hair Extensions in the shower, avoid washing in the bath or over a sink.

  • Gently apply shampoo in a downwards motion to reduce tangling.

  • Rinse away all traces of shampoo before using plenty of conditioner, taking care to avoid the roots and bonds.

  • Only use a shampoo & conditioner that is suitable for Hair Extensions. Pureology Hydrate Range is highly recommended. Please do not purchase products via Amazon or Ebay as they may be counterfeit. Use reputable websites such as


When Drying:

  • NEVER sleep (or tie hair in a bun) while Hair Extensions are wet, they WILL matt together.

  • Do not towel dry Hair Extensions with a scrubbing motion. Instead, blot and squeeze the hair in a towel to remove any excess moisture.

  • Do not leave hair extensions to dry naturally, the moisture can soften the bonds and cause them to fall out. It will also create “fluffing” of the Hair Extensions. Heat seals the hair cuticle creating a nice sleek look, so Hair Extensions are best blow dried then gently straightened as required using heat protection.

  • Dry the Keratin bonds / Rings after washing using a hair dryer. You should ensure that you use a cool / low setting as excessive heat can damage or denature the bonds and rings.


When Brushing:

  •  If not brushed, Hair Extensions will start to matt.

  • ALWAYS use a cushioned, bristled brush or Tangle Teaser available from all good hair and beauty shops to avoid snagging bonds or pulling to hard.

  • NEVER over brush the Hair Extensions when wet. Hair is more fragile when wet and more likely to snap. A wide tooth comb is recommended for use when wet.

  • Use a detangling spray if needed. If extensions tangle do not pull them, carefully brush from the ends of the hair gradually moving upwards.

  • Brush Hair Extensions all the way from root to tip, as the sections above the bond/ micro ring will grow with the natural hair and need separating to avoid matting above the bonds.

  • Never backcomb the hair Extensions.



When Styling:

  •  When straightening or curling Hair Extensions, keep heat appliances away from the bond / attachment as they will melt if you get too close.


*Important Reminder* - Real Human Hair Extensions can be heat styled at any temperature that you would use on your own hair (see exception for light blondes below). They are not synthetic and will not melt, but high temperatures can cause colour fading in the same way that your own hair colour fades with heat.

*Exception for Light Blondes* All our hair extensions are made from naturally black to dark brown hair and due to the salts and catalysts used during bleaching to reach the lightest blonde colours, high styling temperatures can cause a burnt orange discolouration on blondes. This is extremely difficult to remove when caused by heat often requiring several bleach and toning treatments. To minimize the chance of this happening, temperatures below 160c should be used on blondes and heat protection products are to be considered essential.

Do not chemically straighten or perm your extensions.



Regular aftercare:

  • Regularly separate the bonds. Hair that sheds naturally daily can become trapped in the bonds and cause them to matt together. Skipping this step results in large matted areas that are extremely difficult to brush out and can result in loss of hair.

  • Although human, extension hair no longer receives oils from your scalp and so needs revitalising with specialist products to ensure hair looks and feels silky. This should be done approximately once a week.

  • It is vital that you only use high quality products compatible with your Hair Extensions. We recommend professional colour care ranges for best results.

  • When playing sports or going to bed, tie hair in a loose plait or scrunchy ponytail to avoid matting and minimise excessive brushing in the morning.

  • Do not pick at your bonds and always have them removed by a professional, failure to acknowledge this can risk snapping and losing your own hair.



Aftercare Products:


Your hair is built up of keratin and treated with its own system of natural oils called sebum. Sebum coats your natural hair, assisted by brushing. This natural process is disturbed by Hair Extensions, so a little extra help is needed:

  • To moisturise your Hair Extensions, a conditioning serum works best. Oils on their own form a barrier creating a silky look, but a good quality serum / oil blend will be absorbed into the hair itself.

  • Do not use hair oils near your roots or bonds, use a pea size amount on the ends of the Hair Extension only. Ensure the oil is properly washed out to prevent product build up.

  • Always use a heat protector that is compatible with Hair Extensions before styling.

*IMPORTANT NOTE* Some brands of ARGAN OIL can cause discolouration of Blonde Hair Extensions. You should either avoid using Argan oil or watch for the appearance of orange tones in the hair, discontinuing use if this happens.

Pure Argan oil is too heavy to be regularly applied to Hair Extensions, most high-quality brands use a blend of Argan oil and conditioners in their “Argan Oil” products. These can also contain large amounts of silicones and artificial colours which can cause the Hair Extensions to become dry and discoloured over time. 



Swimming and Holiday Advice: 

We do not recommend wearing Hair Extensions abroad or swimming due to the chemically treated water and the heat. However - If you choose to then please follow our advice.

It’s important to keep your Hair Extensions tied up and out of the water when in a swimming pool or the sea. The salt and chlorine will severely dry out your extensions. Other chemicals present in swimming pools can react with lighter Hair Extensions changing their colour to pink, green or orange. Use a swimming cap if necessary and / or apply conditioner as a barrier.

If you do accidently get seawater or chlorine on your Hair Extensions, you should wash immediately & never allow pool or seawater to dry into your extensions. Hair Extensions are highly likely to matt when left and tied up wet like this.

Malibu C products can help remove discolouration but are not 100% effective, prevention is better than cure. Many customers take the Malibu C Hard Water Shampoo and Conditioner set with them on holidays which includes 4 treatment sachets.

Sunbed Users:

Sunbeds can degrade your Hair Extensions so please wrap them in a towel to protect them.

And finally..


Enjoy your new hair!  ❤